Shipping and return policy

SHIPPING PRICE

The standard shipping price in Canada is $10. You may also have the option for letter mail (with no tracking number and no delivery insurance) for $2 to $4 depending on the size and weight of the order.

Free shipping on order $100 or more before taxes. 

SHIPPING INFO

Items will be processed in 2-3 days from the time of purchase.
Shipping delays with Canada post is about 5-7 business days.
We currently only ship in Canada.

RETURN

For a return to be valid, items must be in their original state, with original tags.

Full refunds are available on items returned within 7 days of their delivery. A store credit is available to items returned within 14 days of their delivery.

Sale items are non-refundable and non-exchangeable.

Customers are responsible for any return shipping costs, or errors when entering their shipping address.

To initiate a refund request please contact us at:

info@dentsdelait.ca with your order number and the items you want to return. 

If any items is damaged, please provide us with pictures. 

 

Although refunds or credits are not available after 14 days of delivery, we encourage you to contact us with any issues you may have with your items in order for us to determine whether something can be arranged. We strive on customer service and want to ensure your satisfaction with your purchase.